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Frequently Asked Questions (FAQ)

Answers and solutions to commonly asked questions


How much does it cost to use PMS? Can I trial PMS? Does PMS run on my computer or is it web-based? Will I have to pay for system updates? Why is PMS so much cheaper than the competition? What is the minimum/maximum recommended property size for PMS?


Can you import data from my existing system into PMS? How long will it take to setup PMS for my business?

Channel Management

Do I have to use channel management? Which websites/sales agents does PMS interface with? Do I have to pay commission or any per reservation fees on bookings from systems updated by PMS? Does PMS link up with GDS/CRS systems? Why does PMS not link up with more websites/systems? Does PMS guarantee no overbooking? Does PMS support all features on websites/sales channels? What is your linking policy?

Telephone / Internet Systems

Which PABX / Telephone systems does PMS interface with? Does PMS offer a managed wireless internet system?


Is PMS properly supported? Is support available out of hours? Does the system include backup features? I have some suggestions/comments to make about your software..


Is PMS PCI-DSS Compliant?


CHRISTMAS SPECIAL - 3 MONTHS FREE TO ALL NEW CUSTOMERS Sign up to our full reservation system before the 31st December 2018 and receive three months totally free of charge. Read more >

Optimize your website for local search Many businesses put a lot of emphasis on SEO (search engine optimization) but often miss out on a key area – ‘Local Search’ Read more >

Updating, and more Managing your rates, availability & bookings from 1 diary is simple and efficient with the MyUK.Travel PMS/Channel Manager Read more >

Bed & Breakfast Show 2018 Llandudno We will again be exhibiting at the B&B, Self Catering and Glamping Roadshow in Llandudno. The show runs on Wednesday 14th November and is at the Imperial Hotel, The Promenade, Llandudno. Why not visit the show and come and say hello. Read more >

SUPPORT OVER THE FESTIVE PERIOD Our office / helpdesk is open all normal working days throughout the Christmas and New Year period. Our support team will also be available for URGENT support tickets only out of hours and during statutory holidays. Tue 25th Dec - Office CLOSED Wed 26th Dec - Office CLOSED Tues 1st Jan - Office CLOSED Read more >