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Booking Policies
We accept online bookings on a request only basis. We will contact you to confirm your reservation request. We do not accept bookings from official tourism information centers. We accept payment with the following cards:
Standard Check-In Time: 4:30 PM to 10:00 PM Standard Check-Out Time: 10:30 AM Please contact us if you would like to check-in earlier / check-out later. Changes and cancellations to bookings made up to 48 Hours before the arrival date/time are without charge. Thereafter the deposit may be charged. The total value of the booking may be charged if changes/cancellations are made with less than 48 Hours notice. Other Policies- A £12.00 non refundable deposit for each day's booking is taken from card details. There is a 48 hr cancellation policy from 12 noon 48hrs before booking date. If 48 hrs are not given then the full amount must be paid. On large NEC shows there is a 7 day's cancellation policy as above.
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